About Experience On Tap

When Experience On Tap was founded in February 2005 I recognised that SMEs were full of hardworking, highly motivated people with great technical skills. What they often lacked however were management skills and experience. My vision was, and still is, for Experience On Tap to work with those business owners and managers to improve, enhance and support their endeavours by sharing our experience.

Since that time we have had the privilege to work in a diverse range of companies and industries throughout the greater Auckland area. Recognising that each person has different expertise, circumstances, abilities, and energy levels is crucial to the success of what we do for our clients. It is not a one size fits all approach. We devise a plan appropriate to you at this time.

Our purpose is to release the potential of small and medium businesses.

Our Core Values

Honesty

We will be realistic, honest and trustworthy in all our dealings with you.

Respect

We will treat you with respect and will have the courage to tell you what you need to know.

Integrity

At all times we will apply high moral principles in our dealings with you.

Flexibility

Our approach will depend on your needs so our response is appropriate to meet your circumstances. We encourage adaptability and versatility.

Innovation

We are motivated to look for opportunities to create and add value for our customers.

A Guiding Principle

At its core business is all about people. We may have a great product or service but if it doesn’t meet the needs (or wants) of its target market it won't be a success. If we don’'t get the right people on the team and look after them we won't succeed long term. If our relationships with our suppliers are shaky we have problems. All of our stakeholders matter.

Who we are

Dave Wylie

Software

I provided software solutions and advice to a large number of NZ companies over a 20 year period. The organisations were mainly manufacturing and distribution companies throughout the North and South islands and included some in Australia. As a consequence I experienced a wide range of industries, products, management styles, issues and opportunities.As country manager I was involved in management meetings throughout the Asia Pacific region and worked with other subsidiaries and associates in the region on training assignments.

Industrial

I spent 13 years working in a variety of management positions, mostly IT and Office Services related, for Ford Motor Company. My responsibilities included the provision and operation of computer operations for the Auckland and Hutt Valley sites, all office services (telephones, postal and reprographics). In my last position I was responsible for the sourcing, development, sale, implementation and support of software to the dealers throughout New Zealand.

FMCG

The early portion of my career was at Griffins where my first management role was in charge of the administration of a large distribution centre covering the bottom half of the North Island. The sales force operated largely on a fortnightly cycle with deliveries by the companies' trucks within two days. All stock was received by rail directly into the warehouse. Later I was responsible for a multi shift computer department servicing the company’s national operations.

Community

Involvement in our community has always been important. Jeannette and I have been members of Our Lady Star of the Sea parish since 1978 and have worked for the development of better relationships through engaged and married couples.

Rotary has been a means to give something back to the community both locally and internationally through the many projects and causes supported by Rotary International. I have been a strong advocate of RYLA www.ryla.co.nz which provides leadership development for 20-28 year olds.

I have had a variety of other roles over the years including 5 years on the management advisory board of Mercy Hospital, as well as Howick Neighbourhood Watch, church, school and sports clubs. And I spent 5 years in the Territorial Army from 1967-72.

Faisal Muhammad

Accomplished Project management professional with registered PRINCE2 Practitioner and many years of experience in projects, service, technical, sales and leadership positions. Record of success in developing strategies, and solutions. Recognized for ability to build relationships with key personnel and major clients. Well-versed in lifecycles and skilled strategist/negotiator. Received BEST EMPLOYEE AWARD from Acer Computer.

Software Project Management

Identifying problem area of an operation of business and prescribing the right tool sets for efficient working the company. Solution – Planning development management and implementation, Working with Golive support Training the users and managing the day to day operations with high availability.

General Management

a successful track record in business management. Experienced in all areas including: financial performance, marketing and promotion, strategy and planning, operations, systems, sales and staff management.

Leadership & Management Skills

focused approach to motivating and inspiring others to establish a quality team environment using one-on-one people skills and having a genuine interest and passion for inspiring others to fulfil their potential.

Strategic Planning and Execution

Ability to utilize strengths in planning and development, from the inception of a business plan to the achievement of business goals.

Negotiation

proven negotiating skills. Covering the establishing of positive business relationships, contract negotiations and conflict resolution within business.

Conceptualization

identifying solutions where appropriate to meet business goals.

International

experienced in representing businesses across a diverse range of sectors, dealing with people from a variety of ethnic, cultural and socio-economic backgrounds.

Presentation

Presented at many business meetings/functions both internal and external.

Experience Overview

  • Experienced in implementing Various software platforms (CRM, ERP, etc) for Mid Sized to Enterprise businesses
  • Experience from Executive Management to on-the-floor product, operational and technical processes. Experienced leadership of: management teams, office teams, sales/marketing teams, technical development teams, 24 hour support teams, retail teams.
  • Experienced in coaching and mentoring – business and life skills.
  • Focuses on positive relationships and the “Human Factor” in Business.
  • An extensive background in frontline management and technology.
  • A comprehensive understanding of operational requirements of technology within a range of business sectors – instrumental in responses to many RFI/RFP requests and the development of the same.
  • A comprehensive understanding of supply chain management, including EDI in the general business, health supply, Education sectors etc.

Alex Garden

Alex is a Web developer and strategist of considerable experience. He first setup Netinsites in 1999 when Google was in its infancy, the Apple iPod launch was still 2.5 years away and social media was chatting to people at parties. :-)

Skill Set

  • Web strategy: Developing strategies for organisations to use the Web effectively.
  • Business strategy: How do the Web strategies fit into the business and how can they help you make more money?
  • Project management: My business life has been about managing projects, working out the critical path and troubleshooting issues.
  • I'm a jack of all trades and a genius at none - I can do pretty much everything rather well.

Qualifications

  • On the ground experience with the Web, mainly with smaller enterprises over nearly three decades. That qualifies for something right?
  • A Bachelor of Land Surveying, with Credit from Otago University, which doesn't count for much in the Web world but gave me a good grounding in doing things right, once.
  • An MBA with Distinction, from Massey University. An MBA is a helicopter view of business and it has helped me develop strategies for the Web and elsewhere.

More About Me?

See www.alexgarden.me.

Paul McCoy

Paul specialises in working with small to medium size business from the start up phase through to the development, and if required assistance with, the implementation of major projects in mature companies.

Skill Set

Paul’s skill set is based around a background in Marketing and Engineering with particular emphasis on the development of management personal.

Key competences include;

  • Developing Marketing Strategies - Research, Planning, Targeting Promotion, Advertising, Pricing, Branding, Negotiating agency agreements ( purchase or supply) both local & international
  • Business Planning - New business start-up, Strategic planning, Mission statements, Goal setting, Action plans, Budgeting, Forecasting, Swot analysis, Benchmarking, Growth Strategies.
  • People management - HR planning, Identification and development for leadership. Recruitment, Motivation, Time management, Administration streamlining, Performance appraisals, Incentive program development, Work-life balance, Planning for retirement.

Career highlights have included.

  • The management of a small engineering company
  • Sales and sales management of materials handling products for a national company
  • Marketing management of an industrial product group for a national company.
  • The development of the largest forklift rental company in New Zealand
  • Company expansion through acquisition of competitors
  • 17 years as Chief executive of the national company AB Equipment Ltd incorporating Forklift Rental Systems Ltd.
  • The development of a successful Photography Company (new company) operated for 7 years before being sold.